Directing: Class 12 Previous Year Questions

Directing questions asked in CBSE board exams

Repeated questions first. Open the free app to see each question as it appeared in the paper, with its marking scheme.

1. (a) Explain any four semantic barriers to communication. 6 OR (b) Explain any four points of importance of directing function of management. ____________
   Board 20266 markslong answer
2. (a) State any three measures to improve communication effectiveness. 3 OR (b) State any three features of leadership.
   Board 20263 marksshort answer
3. Identify the element of communication process from the above picture : 1 (A) Feedback (B) Media (C) Noise (D) Decoding For Visually Impaired Candidates : The element of communication process that converts the message into communication symbols is : 1 (A) Feedb…
   Board 20261 markMCQ
4. Which of the following is NOT an organisational barrier to communication ? 1 (A) Status (B) Organisational facilities (C) Lack of proper incentives (D) Rules and regulations 20 21. ‘ ’              …
   Board 20261 markMCQ
5. The question mark in the picture given below represents a financial incentive. Identify the incentive : 1 4 (A)    (B)   (C)   /  (D) /     :    …
   Board 20261 markMCQ
6. Match the non-financial incentives given in Column I with their meaning given in Column II : Column I Column II a. Employee participation i. It indicates the characteristics which describe an organization and distinguish one organization from the other. b. Org…
   Board 20261 markvery short
7. Given below are two statements, Assertion (A) and Reason (R) : 3. Assertion (A) : Directing facilitates introduction of needed changes in the organization. Reason (R) : Directing increases resistance to changes in the organization. Choose the correct alternati…
   Board 20251 markAssertion-Reason
8. (a) State any four points of importance of ·Directing' function of Management. OR (b) State any four limitations of internal sources of recruitment.
   Board 20254 markscase-based
9. (a) Explain the following steps in the process of selection : (i) Preliminary Screening (i) Selection Tests (ii) Employment Interview (iv) Reference and Background Checks OR (b) Explain the following non-financial incentives : (i) Status (i) Organisational cli…
   Board 20256 markslong answer
10. (a) Give meaning of 'Communication'. State first two elements in the process of communication. OR (b) State any three 'Organisational barriers'to Communication.
    Board 20253 marksshort answer
11. Ganesh Jain is the Marketing Manager at 'KL Foods Ltd'. He has a team of four employees working under him - Kavya, Ritesh, Pooja and Madhav. Kavya and Ritesh are temporary employees while Pooja and Madhav's job is permanent. All four of them have been working …
    Board 20254 marksshort answer
12. Which of the following statement is correct about personal selling : (A) It is an impersonal form of communication. (B) Personal selling does not allow a sales person to develop personal relationships with the prospective customers. (C) Personal selling involv…
    Board 20251 markMCQ
13. Statement-I : Motivation is a complex process as individuals are heterogeneous in their expectations, perceptions and reactions. Statement -II : Motivation can be either positive or negative. Choose the correct option from the following : (A) StatementI is tru…
    Board 20251 markMCQ
14. Atul was working as an employee in a readymade garments factory. He was very sincere and dedicated and always completed his work in time. It pained him to see that his colleagues were reluctant to do the work even though they had the ability to do it. Due to h…
    Board 20251 markvery short
15. Page 26 34. (H$) ‘à{ejU’ H$m AW© ~VmBE & à{ejU H$s {ZåZ{b{IV {d{Y`m| H$mo g_PmBE : (i) à{ejUmWu à{ejU, (ii) ñWmZ~Õ à{ejU 6 AWdm (I) à~§Y Ho$ ‘{ZXoeZ’ H$m`© Ho$ _hÎd Ho$ {H$Ýht Mma {~ÝXþAm| H$mo g_PmBE & 6 Page 27 33. Ayush and Rhea were passionate about sustai…
    Board 20246 markslong answer
16. For taking the company out of losses, Ravi Kumar took over as the Managing Director of the struggling ‘Vova Watch Company’ in January 2020. As soon as he joined, he tried to find out the reason for the company not doing well. He found that the employees were n…
    Board 20241 markvery short
17. Page 4 5. à{V^y{V`m| H$mo Bbo {ZH$ ê$n _| aIZo H$s à{H«$`m H$mo _______________ H$hVo h¢ & (A) amoqbJ goQ>b_|Q> (B) n§OrH$aU (C) {d^m¡{VH$sH$aU (D) {ZjonmJma Page 5 2. Akash Mehra is the Marketing Manager of Kedanta Enterprises . He gives orders and expects hi…
    Board 20241 markMCQ
18. Keshav Bannerjee is the Chief Executive Officer (CEO) of Das Networking Ltd., a leading IT company in Bengaluru. He believes that if needs of employees are taken care of, the employees take good care of the customers. In this company various benefits are provi…
    Board 20233 marksshort answer
19. Which of the following items is a component of economic environment ? 2. (a) Expansion of transportation and communication services in Delhi. (b) Facility of booking train tickets, through mobile apps. (c) Restriction on 15-years-old petrol vehicles plying on …
    Board 20231 markMCQ
20. Gitanjali Makan is a successful business leader. She believes that if jobs are made interesting by including greater variety of work content and providing a meaningful work experience, the jobs themselves become a source of motivation to individuals. The non-f…
    Board 20231 markMCQ

Practise all 30 Directing questions with answers →

Other Class 12 Business Studies (BST) chapters

Frequently asked questions